LAST UPDATED 09/05/2022
This website adheres to the Australian Privacy Principles and we respect your privacy and the personal information you provide.
Types of information collected
This website collects your personal information when you interact with us online. We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools via third-party vendors such as Google Analytics, to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
How your information is collected
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only. When you submit an enquiry, send an email or other communications, we may retain those communications in order to process your enquiry.
The purpose of collecting your personal information
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
How your information is stored
We are hosted on the Wix.com platform, which allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. All direct payment gateways offered by Wix.com and used by us adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
How we communicate with you
We may contact you in response to your enquiry, to poll your opinions through surveys or questionnaires, to collect monies owed, to send updates about, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they take on a site. As this site is powered by Wix, cookies may be used for reasons such as:
Providing a great experience for site visitors and customers.
Identifying registered members of the site.
Monitoring and analysing the performance, operation and effectiveness of Wix's platform.
To ensure the platform is secure and safe to use.